Thank you for visiting and shopping at On Flashlight. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: $3,97
Priority Shipping: $9,97
Free Shipping on orders above $99.99
International Shipping: $19,99
Estimated delivery time to the US are between 3 -21 business days, depending on the product, season and demand.
You’ll be able to track your orders on our website using your Order number and your email.
We have High Standard Shipping partners such as USPS, DHL, FEDEX, UPS , EMS, K – Post, EMS, 4PX, among others. Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
On Flashlight is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
On Flashlight is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us at support@onflashlight.com and show proof.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us
If you have any questions about our Shipping policies or your tracking info, please contact us:
By email: support@onflashlight.com